In education, uncertainty has become the norm, with budget cuts, shifting expectations, and community pressures. Loss is real: of staff, resources, and sometimes even trust. For leaders, these seasons can feel overwhelming. By leader, I’m not only referring to positional leaders, but also to any adult who serves students and/or staff, regardless of position or title.
But here’s what I’ve learned about navigating these challenges: the measure of leadership isn’t avoiding uncertainty; it’s choosing how to respond in the midst of it. When we can’t control circumstances, we can control our presence. There are many opportunities for leadership to rise to the occasion. During one of my most challenging years as a principal, we had to inform twenty-five people in my building that they would be laid off at the end of the year, but we had to do so mid-year. Morale sank. Students felt the tension. Parents wondered what was happening. Uncertainty, insecurity, and survivor’s remorse impacted culture and climate.
I wanted to fix everything, but I couldn’t. Instead, I focused on what was still in my hands: how I showed up each day. I made it a point to be visible in classrooms, share gratitude notes, and listen to staff concerns without rushing to solve them all. Over time, the mood shifted. We acknowledged the reality of the situation. We didn’t erase the loss, but we regained trust and steadiness. I won’t pretend this was easy or that I had extra time. Most days, I was stretched thin like everyone else. But small, intentional actions, even two-minute hallway check-ins, made a difference.
As I reflect on that experience, I think about the steps we took to provide stability and regain trust. We weren’t perfect; we made mistakes, but we acted with intention. As I share the strategies we implemented, consider what you’ve done and experienced, and what you would do differently.
We focused on showing up steady. Even when we didn’t have the answers, we did our best to remain a calm presence by communicating clearly, listening empathetically, and managing our emotions. It wasn’t until summer that we were able to address the toll managing others’ emotions took on us. When we showed up steady, we could be an anchor in rocky waters.
Beyond showing up steady, name the loss honestly. Avoiding the truth erodes trust; acknowledging it builds it. I remember one of my veteran teachers stopped by to chat after school and provided some sage advice. She said she understood what I was trying to do, but it wasn’t landing because some felt I was ignoring the reality of job loss. She encouraged me to honestly acknowledge the reality and let people lean into their grief. Great advice.
While acknowledging difficulty, it is crucial to celebrate resilience. Point out examples of staff and students adapting with courage. We carved out just five minutes at staff meetings for shout-outs, including verbal praise, written praise, and whole-staff recognition. Sometimes it was the only positive moment in a tough week.
Finally, in the midst of all the uncertainty, remind people what remains unchanged. The one thing that is certain during uncertainty is change, so it’s essential to communicate and remind others what things remain the same: which classes people will teach, the schedule, job responsibilities, your vision and mission, for example.
As you think about what you’ve experienced, how do you want your staff, colleagues, and students to experience your leadership during uncertain times?
Be GREAT,
Dwight








